General Information
 

1. Operating Hours: The daycare operates from Monday through Friday, 7 am to 6 pm.

2. Weekend Services: Weekend services are not offered.

3. Facility Tours: Tours of the facility are welcome, with some area restrictions.

4. Enrolling a Dog: Enroll your dog through the Paw Partner app or website.

5. Cancellation Policy: Cancellations should be made in advance through Paw Partner.

Health and Safety
 

1. Required Vaccinations: Vaccinations for DA2PP, Rabies, Bordetella, flea, and tick are required; Leptospirosis and Lime vaccinations are recommended.

2. Handling Medical Emergencies: The facility prioritizes immediate veterinary care and owner notification in medical emergencies.

3. Policy on Fleas and Ticks: Regular flea and tick treatments are required.

4. On-Site Veterinarian: There is no vet on-site; see the medical emergencies policy.

5. Ensuring Dog Safety: Safety measures include a 1:15 staff-to-dog ratio, secure premises, equipment checks, break times, and gradual dog introduction.

Services and Amenities
 

1. Grooming Services: Grooming services are available on-site periodically, or referrals will be provided to a certified professional groomer.

2. Food Provision: Owners should provide their dog's food with feeding instructions as needed.

3. Training Services: Training services are not currently offered.

4. Outdoor Play Area: The facility features over 7500 square feet of outdoor play space.

5. Transportation Services: Transportation services are not provided.

Policies and Requirements

1. Acceptance of All Dog Breeds: All breeds are welcome, subject to an assessment day.

2. Policy on Spayed/Neutered Dogs: Spaying and neutering are encouraged at the appropriate age.

3. Age Restrictions for Dogs: There are no age restrictions, but maturity is assessed.

4. Handling Aggressive Behavior: Aggressive behavior results in expulsion from the daycare.

5. Inclement Weather Policy: Updates on snow closures or delays are posted on Facebook by 6 am.

Pricing and Payments
 

1. Cost of Daycare Services: Daycare costs are detailed in the pricing section of the website.

2. Discounts for Multiple Dogs: A $10/day discount is available for additional dogs from the same household.

3. Accepted Forms of Payment: Payments can be made via cash, e-transfer, debit, or credit.

Dog Care and Management
 

1. Trial Day for New Dogs: A free assessment day is offered for new dogs.

2. Grouping of Dogs: Dogs are generally mixed, with separate areas for specific needs.

3. First Day Requirements for Dogs: Bring your dog with a quick-release collar and on a leash.

4. Checking on Dogs During the Day: Updates are available through report cards and photos on the Paw Partner app, plus photos on Facebook. 

5. Handling Dogs with Special Needs: Special needs are accommodated in coordination with the owner.

Staff and Supervision
 

1. Staff-to-Dog Ratio: The staff-to-dog ratio is maintained at 1:15.

2. Administration of Medication: Medications are administered as needed, with provided instructions.